Terms of Service

Overview

Welcome to Seralisse. Throughout this website, the terms “we,” “us,” and “our” refer to Seralisse. We operate this online store and make available all associated products, services, content, tools, and features, collectively referred to as the “Services,” in order to provide customers with a secure and dependable shopping experience.

Our store is hosted on Shopify Inc., which provides the e-commerce platform and supporting technology that allow us to offer products and process customer transactions.

These Terms of Service (“Terms”), together with any policies referenced herein, including our Privacy Policy and Return & Refund Policy, govern your access to and use of the Services. Please read these Terms carefully because they contain important information regarding your legal rights, responsibilities, and limitations.

By accessing, browsing, or using the Services, you agree to be bound by these Terms. If you do not agree with any portion of these Terms, you should stop using the Services.

Section 1 – Eligibility and Account Responsibility

By using our Services, you confirm that:

• You have reached the legal age of majority in your jurisdiction, or
• You are accessing the Services with the supervision and consent of a parent or legal guardian

You may be asked to provide certain personal information, including:

• Name
• Email address
• Billing and shipping details
• Payment information

You agree that all information you submit is accurate, complete, current, and lawful.

You are responsible for maintaining the confidentiality of your account information and login credentials, as well as for all activities performed through your account. Accounts may not be transferred, sold, assigned, or shared with another person without authorization.

Section 2 – Product Information and Accuracy

We make reasonable efforts to ensure that product descriptions, prices, images, and other information displayed through our Services are accurate.

However, differences may arise due to factors such as:

• Device and screen display settings
• Lighting conditions
• Manufacturing variations

Accordingly, we cannot guarantee that the colors, textures, measurements, sizes, fit, or overall appearance of any product will exactly match what appears on your screen.

We reserve the right to:

• Revise product information
• Change product prices
• Limit quantities available for purchase
• Discontinue any product
• Restrict sales to particular individuals, locations, or regions

These actions may be taken at any time and without advance notice.

Section 3 – Orders and Acceptance

Submitting an order indicates your intention to purchase the selected product or products.

Seralisse reserves the right to:

• Accept or reject any order
• Cancel a transaction
• Modify order details where necessary

These actions may be taken for reasons including:

• Insufficient inventory
• Incorrect pricing
• Technical or system errors
• Suspected fraudulent activity

An order is considered confirmed only after:

• Payment has been successfully authorized and processed
• An official order confirmation has been issued

All purchases remain subject to our Return & Refund Policy.

You agree that products purchased through the Services are intended for personal use only and may not be resold, distributed, or used for commercial purposes unless expressly authorized by Seralisse.

Section 4 – Pricing, Billing, and Payments

Product prices shown on our website may be changed at any time without prior notice.

The amount charged for your purchase will be the price displayed at checkout when the transaction is completed.

Unless otherwise indicated, listed prices may not include:

• Applicable taxes
• Shipping charges
• Import duties
• Customs fees

Any such additional charges are the responsibility of the customer.

By submitting payment information, you authorize Seralisse to charge your selected payment method for the total order amount, including any applicable taxes, shipping charges, duties, or other fees.

We reserve the right to cancel an order if:

• Payment authorization is unsuccessful
• Billing details are inaccurate or incomplete
• Fraudulent or suspicious activity is detected

Section 5 – Shipping and Delivery

Shipping and delivery estimates are provided for informational purposes only and are not guaranteed.

Delays may occur for reasons outside our control, including:

• Shipping carrier disruptions
• Customs reviews or inspections
• Severe weather
• Supply chain interruptions

Ownership of the products and risk of loss pass to the customer once the shipment has been transferred to the carrier, unless applicable law requires otherwise.

Section 6 – Intellectual Property Rights

All materials available through the Services, including but not limited to text, images, graphics, logos, artwork, designs, videos, and software, are owned by Seralisse or its licensors and are protected under applicable intellectual property laws.

You are granted a limited, non-exclusive right to access and use the Services solely for personal and non-commercial purposes.

Without our prior written approval, you may not:

• Copy
• Reproduce
• Distribute
• Modify
• Sell
• Exploit

any content or material made available through the Services.

Section 7 – Third-Party Tools

The Services may provide access to certain tools, features, or services offered by third-party providers.

These third-party tools are provided on an “as is” and “as available” basis.

We do not:

• Control
• Monitor
• Warrant
• Guarantee

the availability, performance, accuracy, suitability, or reliability of any third-party tool.

Your use of such tools is entirely at your own risk and may also be subject to the terms and policies of the applicable third-party provider.

Section 8 – External Links

Our website may contain links to websites operated by third parties.

These links are offered solely for convenience and informational purposes.

Seralisse is not responsible for the:

• Content
• Privacy practices
• Policies
• Security

of any external website.

You access third-party websites at your own discretion and risk.

Section 9 – Relationship With Shopify

Seralisse is an independent business that uses Shopify as its e-commerce platform.

All purchases, transactions, and customer relationships are conducted directly between you and Seralisse.

You acknowledge that Shopify is not responsible for:

• Product condition or quality
• Order fulfillment or shipping
• Customer support
• Transaction-related disputes

You agree to release Shopify from liability arising from transactions conducted through our online store.

Section 10 – Privacy and Data Processing

Any personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our store operates through Shopify’s infrastructure, your information may be processed, transferred, or stored by Shopify and its service providers, including providers located outside your country or jurisdiction.

By accessing or using the Services, you consent to this processing.

Section 11 – User Content and Feedback

If you provide reviews, comments, suggestions, feedback, images, or other materials to Seralisse, you grant us a worldwide, perpetual, royalty-free right to use, reproduce, adapt, publish, distribute, and display that content for lawful business purposes.

You represent and confirm that:

• You have the lawful right to submit the content
• The content does not violate applicable law
• The content does not infringe the rights of any third party

Section 12 – Errors and Inaccuracies

From time to time, information available through our website may contain errors, omissions, or outdated details relating to matters such as:

• Product pricing
• Product descriptions
• Promotional offers
• Product availability

We reserve the right to:

• Correct errors or inaccuracies
• Update or revise information
• Cancel affected orders

at any time and without prior notice.

Section 13 – Prohibited Activities

You may not use the Services for any illegal, harmful, abusive, or unauthorized purpose, including but not limited to:

• Engaging in fraudulent conduct
• Collecting data without authorization
• Uploading or distributing malware
• Infringing intellectual property rights
• Attempting to gain unauthorized access to systems, accounts, or data

A violation of these requirements may result in the suspension or termination of your access to the Services.

Section 14 – Termination of Access

We may suspend, restrict, or permanently terminate your access to the Services at our discretion, including in circumstances involving:

• Breach of these Terms
• Fraudulent or suspicious conduct
• Improper use of the Services

Termination may occur with or without advance notice.

Any provisions that, by their nature, should remain effective after termination, including provisions relating to intellectual property, indemnification, disclaimers, and limitations of liability, will continue to apply.

Section 15 – Disclaimer of Warranties

All Services and products made available by Seralisse are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, we disclaim all warranties, whether express or implied, including warranties of:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

We do not guarantee that:

• The Services will always be available, secure, or uninterrupted
• All errors or defects will be corrected
• The results obtained from using the Services will satisfy your expectations

Your use of the Services is at your own risk.

Section 16 – Limitation of Liability

To the greatest extent permitted by law, Seralisse and its affiliates will not be liable for any indirect, incidental, special, or consequential damages, including:

• Loss of profits
• Loss of data
• Business interruption
• Service outages or disruptions

Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Section 17 – Indemnification

You agree to defend, indemnify, and hold harmless Seralisse, its affiliates, partners, service providers, employees, and representatives from and against any claims, losses, damages, liabilities, costs, or expenses arising from:

• Your breach of these Terms
• Your violation of applicable laws
• Your infringement of third-party rights
• Your misuse of the Services or products

Section 18 – Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in full force and effect.

Section 19 – Entire Agreement

These Terms, together with all policies and documents incorporated by reference, represent the complete agreement between you and Seralisse regarding your use of the Services.

They replace all prior or contemporaneous agreements, understandings, communications, or representations concerning the same subject matter.

Section 20 – Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent.

Seralisse may assign or transfer its rights and obligations at any time, including in connection with a merger, acquisition, corporate restructuring, or transfer of assets.

Section 21 – Governing Law

These Terms and any disputes relating to the Services will be governed by the laws of the United States, without regard to conflict of law principles.

Section 22 – Updates to These Terms

We may revise, modify, or update these Terms from time to time.

Unless otherwise stated, all changes become effective immediately when published on this page.

Your continued access to or use of the Services after revised Terms are posted constitutes your acceptance of those changes.

Section 23 – Contact Information

If you have any questions concerning these Terms of Service, please contact us:

Seralisse

Email: service@seralisse.com
Phone: +1 (601) 601-8750

Business Address:
SUKIBAY COMPANY LIMITED
RM 1911A, UNIT F, 19/F, GOLDEN BEAR CENTRE, 66 CHAI WAN KOK STREET, TSUEN WAN, HONG KONG

US Office:
188 E Capitol St Suite 800, Jackson, MS 39201, United States